Purely Bermuda have been recognised by the Bermuda Department of Tourism at London's World Travel Market held at Excel in November 2009, 2010 and again in 2011. The company was proud to have picked up the award for "Outstanding Partner" three years running. For the full article reported in Bermuda's Royal Gazette, please click here.
We always welcome hearing back from our customers too. Here are a few extracts from some of their letters and e-mails...
"…overall top marks! Thank you for arranging all the bookings and transfers and would recommend Purely Bermuda to our friends."
Mr Williams, Shropshire. Stayed at Cambridge Beaches.
"I just wanted to thank you for your help and advice. I have just returned from my holiday to Bermuda, and to say that it was the best holiday I have ever had is an understatement. I have every intention of returning next year, so if you have any deals for any all inclusive deals to Bermuda, please let me know."
Mr Grasso, Middlesex. Stayed at Elbow Beach.
"Just a quick line to say thank you, we had a lovely holiday in Bermuda."
Mrs Wright, Lancashire. Stayed at Fairmont Hamilton.
"I just wanted to email to say thank you. My parents returned yesterday from their holiday at the Cambridge Beaches resort and had thoroughly enjoyed "the best holiday ever". My father looks totally refreshed and managed to relax. It was their second trip and Bermuda remains their favourite vacation. Once again thanks."
Ms Hillary, Northumberland. Parents stayed at Cambridge Beaches.
"Just to let you know all arrangements for my recent trip were excellent."
Mr Tucker, Dorset. Stayed at Fairmont Hamilton.
"Unfortunately all good things must come to an end and I am now back at work after a lovely 10 nights at The Reefs. We had a great holiday and thoroughly enjoyed Bermuda. I just wanted to say a very big thank you to you – both for the efficient service we received and the value that you offered. I have to say that I was very sceptical when we received your quotation and I made my booking – however there was absolutely no need for us to have been and everything went very smoothly.
We wish you all the best for the future – somewhere in my suitcase I have a crumpled copy of the Bermuda Gazette with a picture of one of your colleagues in it which we came across last week – I hope that the company continues to flourish."
Miss Mounsey, London. Stayed at The Reefs.
"Just thought I would drop you a quick e-mail. We returned from Bermuda on 31st December. Thanks very much for all your help - everything went as planned - taxi transfer from airport to hotel and back was on time and everyone was very helpful. Cambridge Beaches was the perfect get away as you promised it would be, the staff were all very friendly and nothing was too much trouble, I would recommend it to anyone who asks."
Mrs Bolton, West Yorkshire. Stayed at Cambridge Beaches.
"Just a quick note to say our holiday at The Reefs was very enjoyable indeed and all the arrangements went exactly to plan (no volcano issues this time!). But most of all I would like to thank you for making this possible and re arranging the holiday as you did it is greatly appreciated. I was born in Bermuda and I had not been back for 50 years so this was a very special trip for me."
Mr King, Cheshire. Stayed at The Reefs.
"Just to let you know that the holiday was brilliant and your recommendation was spot-on re Cambridge Beaches."
Mr & Mrs Golding, Northamptonshire. Stayed at Cambridge Beaches.
"Absolutely fantastic holiday. Cambridge Beaches is our new favourite place in the world!"
Ms Joyce, Tyne & Wear. Stayed at Cambridge Beaches.
"Just to say that everything was perfect with our holidays – transfers, hotel, room, service."
Miss Rhys, Northamptonshire. Stayed at Cambridge Beaches.
"Just to thank you for arranging our last minute holiday to Cambridge Beaches and to let you know we had a superb time. Everyone was very friendly and helpful, the resort appeared well maintained and the food was always delicious. We were given a deluxe room overlooking the bay and the glorious sunsets. We made the most of the dine around option and visited both The Reefs and The Pompano.
Mr Rackham, Hampshire. Stayed at Cambridge Beaches.
"We had a great holiday in Bermuda. Thanks for organising it."
Mr & Mrs Evans, Cheshire. Stayed at Grotto Bay.
"We returned from Bermuda at the weekend and I just wanted to let you know that we had the most fabulous time – in fact it was one of our best holidays ever. We were joking beforehand that we hoped the Grotto Bay Hotel didn’t turn out to be the Grotty Bay but in fact it was excellent and I would certainly recommend the resort unreservedly.
Mrs Ailes, Hertfordshire. Stayed at Grotto Bay.
"My husband and myself recently returned from a holiday in Bermuda at the Newstead Belmont Hills which included our 50th wedding anniversary. We wish to thank you for the arrangements you made on what turned out to be the perfect holiday. The hotel was first class in all aspects."
Mrs Millington, Rutland. Stayed at Newstead Belmont Hills
"Thank you for the travel documents. We would like to say thank you for your prompt and efficient service you have provided us over the last few days and have no hesitation in recommending you to friends and family. Hope to do business with you again in the future."
Mr & Mrs Hulme, Belgium. Stayed at The Reefs.
"I thought I would write to thank you for organising, what turned out to be, a fabulous New Year's break for us at Cambridge Beaches. The food and staff in the restaurant were outstanding and the suite we had (Emmet Suite) was not only more spacious than we had anticipated, but had a fabulous view out to the Atlantic. The grounds are a pleasure and one would not really have to leave the resort to fill your day. We were amazed at the "Honours Board" which records all guests with 5 or more visits. Anywhere which has someone approaching their 90th visit has to be good!"
Mr Horsnell, Hertfordshire. Stayed at Cambridge Beaches.
"I’d like to thank you for a fabulous holiday.
Resort -Fabulous.
Hotel -Excellent.
Accommodation-Out of this world!
Meal Package-Wow!!!!!!!
Thank you again for your recommendations."
Mrs McInnes, Northumberland. Stayed at Newstead Belmont Hills
"I just wanted to send a belated thank you for recommending and organising the most wonderful holiday we have ever had at the Cambridge Beaches just before Christmas. As you know it was the Ruby Wedding Anniversary for us and our friends on December 21st and the hotel made us feel very special and the levels of service were exemplary. As we were pretty much the only guests in the hotel in the early part of the week, we truly received individual attention but we suspect that the staff are always that cheerful, welcoming and attentive. Every plate of food that came out of the kitchen was a work of art and we were very glad, with the drop in the value of the pound and the general prices in Bermuda, to have booked a half board package. Helen and I loved our Spa treatments and booked a second for later in the holiday, although we may have to economise for the next few months to pay for it!! "
I know that you visit Bermuda often and so none of the above will be a surprise to you but having been responsible for such an important holiday for the four of us, I was, understandably anxious that things should go well. In reality, I cannot think of anything we would have changed about that wonderful week.
I know that 2009 will be a difficult year for the travel industry and just about every other industry for that matter but we sincerely hope that enough people recognise the fabulous beaches and climate that Bermuda has to offer and continue to book their holidays through you.
Mrs Moon, West Midlands. Stayed at Cambridge Beaches.
"I am just writing to say what a wonderful holiday we had in Bermuda. The hotel - The Fairmont Hamilton Princess - was just great. They gave us a lovely room and a balcony which we could not have been happier with. The staff were so polite and friendly with nothing being too much trouble for them. The hotel was in a lovely location with such easy access to the town of Hamilton, the ferry port and the bus terminal. I am so pleased we chose this hotel - mainly because of the advice your staff gave us."
Also your representatives in Bermuda were very good with our transfers to and from the airport, being very efficient and on time - they were even a few minutes early on our return to the airport, what was very good.
We did love Bermuda and really enjoyed our holiday - I would like to thank your staff for their advice and help in booking this holiday - they were very knowledgeable and efficient in their dealings with us. It is such a pleasure to be able to write and thank a company for good service and we would certainly use you again if we are fortunate to be able to go back to Bermuda.
Mrs Matthews, London. Stayed at Fairmont Hamilton.
"Had a great time - thank you. Beaches amazing. Hotel location great. Lovely place. Can't wait to go back next Nov or possibly the November afterwards. Thank you for all your help.
Mr Crossley, Kent. Stayed at Fairmont Southampton.
"A quick note to say thankyou for organising our holiday in Bermuda, everything turned out as planned and we had a very enjoyable 9 days on the island. Thank you for all your help and advice."
Mr McManus, Hampshire. Stayed at Fairmont Hamilton.
"Just a quick note to say thank you! My travel documents arrived yesterday as promised. I congratulate you and your colleagues on excellent customer service."
Ms Gale, Cambridgeshire. Stayed at Coco Reef
"The service we have received from yourselves has been excellent. The Hotel Rosedon was also a great choice being convenient for public transport and restaurants etc. It also provided superb service throughout. We have no complaints and would willingly recommend it to anyone visiting Bermuda."
Mr Middleton, Jersey. Stayed at The Rosedon.
"I must add that it was really helpful speaking to you today. It is clearly an advantage speaking to a specialist company and I feel we got a very fair price, thank you."
Mrs Coppen, Essex. Booked Grotto Bay.
“Just a big thanks, we had an amazing holiday in Bermuda.”
Mr Marsh, West Midlands. Stayed at Elbow Beach.
"My wife and I just wanted to say thank you so much for recommending Cambridge Beaches as we really are enjoying the resort. The weather so far has been fabulous and our flight here was very good. We shall certainly return and use your good service. Thanks again for everything."
Mr Royle, Buckinghamshire. Stayed at Cambridge Beaches.
"We have recently returned from staying at the Fairmont Hamilton for 8 days, and would just like to say that we had a fabulous time. The Hotel was great, as were the people of Bermuda. We would not hesitate to recommend your Company to friends, and will return to Bermuda again."
Mrs Goldstone, Middlesex. Stayed at Fairmont Hamilton.
"Just to let you know we had a brilliant holiday. We will certainly go back at some point maybe next year."
Mrs Murray, Barnsley. Stayed at Fairmont Southampton.
"I’m so glad I found Purely Bermuda – at least everything will be paid for in advance, and I don’t have to worry about exchange rates etc (and of course booking through yourselves has actually saved me a whole lot of money). Thanks again, and if I plan to visit Bermuda again I know who to book through!"
Miss Atkin, Fife. Staying at The Rosedon.
"Morning, Sadly I am now back at work! Just a quick note to say we had a great time in Bermuda and in particular the Reefs, it was fantastic. Thanks for everything."
Mr Anderson, Surrey. Stayed at The Reefs Club.
"We have been back just less than a week but just wanted to thank you and let you know that we had a great time at the Newstead Belmont Hills. The staff were extremely friendly. The water shuttle was a great help, especially for getting to the bus station in Hamilton. All in all we all had a great time even though most things were very expensive. I would definitely recommend the hotel and yourselves to anyone who asks."
Mr Cooke, Gloucestershire. Stayed at Newstead Belmont Hills.
"We are back from Bermuda, it was lovely! Every one there is very friendly and made us welcome."
Mrs Mills, Bedfordshire. Stayed at Coco Reef.
"Thank you for arranging such a lovely holiday"
Mrs Bishop, Buckinghamshire. Stayed at Fairmont Southampton.
"We had a great holiday and are looking at returning next year!"
Mrs Forrest, Glasgow. Stayed at Fairmont Southampton.
"Just to let you know the Bermuda tour was a resounding success - and I fell in love with the country and it's sights, weather, ocean, people and more. The best start to a New Year I have ever had, thanks to this holiday.
I hired a tour guide with a van to take me around the island, spent 6 hours in it. Cost me about 260 dollars, but that was nothing, compared to what I got to see and experience. The dolphins, crystal caves, old British forts, and various other sites on the beaches of Bermuda. The beaches and blue waters of Bermuda are simply unparalleled. As with all islands, the people in Bermuda, are warm, laid/back, at one with nature and its rhythms, relaxed, heart/opened and so wonderful."
