The Award-Winning Specialist
 
 
Purely Bermuda have been recognised by the Bermuda Department of Tourism at London's World Travel Market held at Excel in November 2009, 2010 and again in 2011.  The company was proud to have picked up the award for "Outstanding Partner" three years running.  For the full article reported in Bermuda's Royal Gazette, please click here.
 
We always welcome hearing back from our customers too.  Here are a few extracts from some of their letters and e-mails...
 

"…overall top marks! Thank you for arranging all the bookings and transfers and would recommend Purely Bermuda to our friends."
Mr Williams, Shropshire. Stayed at Cambridge Beaches.
 
"I just wanted to thank you for your help and advice. I have just returned from my holiday to Bermuda, and to say that it was the best holiday I have ever had is an understatement. I have every intention of returning next year, so if you have any deals for any all inclusive deals to Bermuda, please let me know."
Mr Grasso, Middlesex. Stayed at Elbow Beach.
 
"Just a quick line to say thank you, we had a lovely holiday in Bermuda."
Mrs Wright, Lancashire. Stayed at Fairmont Hamilton.
 
"I just wanted to email to say thank you. My parents returned yesterday from their holiday at the Cambridge Beaches resort and had thoroughly enjoyed "the best holiday ever". My father looks totally refreshed and managed to relax. It was their second trip and Bermuda remains their favourite vacation. Once again thanks."
Ms Hillary, Northumberland. Parents stayed at Cambridge Beaches.
 
"Just to let you know all arrangements for my recent trip were excellent."
Mr Tucker, Dorset. Stayed at Fairmont Hamilton.
 
"Unfortunately all good things must come to an end and I am now back at work after a lovely 10 nights at The Reefs. We had a great holiday and thoroughly enjoyed Bermuda. I just wanted to say a very big thank you to you – both for the efficient service we received and the value that you offered. I have to say that I was very sceptical when we received your quotation and I made my booking – however there was absolutely no need for us to have been and everything went very smoothly.
We wish you all the best for the future – somewhere in my suitcase I have a crumpled copy of the Bermuda Gazette with a picture of one of your colleagues in it which we came across last week – I hope that the company continues to flourish."
Miss Mounsey, London. Stayed at The Reefs.
 
"Just thought I would drop you a quick e-mail. We returned from Bermuda on 31st December. Thanks very much for all your help - everything went as planned - taxi transfer from airport to hotel and back was on time and everyone was very helpful. Cambridge Beaches was the perfect get away as you promised it would be, the staff were all very friendly and nothing was too much trouble, I would recommend it to anyone who asks."
Mrs Bolton, West Yorkshire. Stayed at Cambridge Beaches.
 
"Just a quick note to say our holiday at The Reefs was very enjoyable indeed and all the arrangements went exactly to plan (no volcano issues this time!). But most of all I would like to thank you for making this possible and re arranging the holiday as you did it is greatly appreciated. I was born in Bermuda and I had not been back for 50 years so this was a very special trip for me."
Mr King, Cheshire. Stayed at The Reefs.
 
"Just to let you know that the holiday was brilliant and your recommendation was spot-on re Cambridge Beaches."
Mr & Mrs Golding, Northamptonshire. Stayed at Cambridge Beaches.
 
"Absolutely fantastic holiday. Cambridge Beaches is our new favourite place in the world!"
Ms Joyce, Tyne & Wear. Stayed at Cambridge Beaches.
 
"Just to say that everything was perfect with our holidays – transfers, hotel, room, service."
Miss Rhys, Northamptonshire. Stayed at Cambridge Beaches.
 
"Just to thank you for arranging our last minute holiday to Cambridge Beaches and to let you know we had a superb time. Everyone was very friendly and helpful, the resort appeared well maintained and the food was always delicious. We were given a deluxe room overlooking the bay and the glorious sunsets. We made the most of the dine around option and visited both The Reefs and The Pompano.
Mr Rackham, Hampshire. Stayed at Cambridge Beaches.
 
"We had a great holiday in Bermuda. Thanks for organising it."
Mr & Mrs Evans, Cheshire. Stayed at Grotto Bay.
 
"We returned from Bermuda at the weekend and I just wanted to let you know that we had the most fabulous time – in fact it was one of our best holidays ever. We were joking beforehand that we hoped the Grotto Bay Hotel didn’t turn out to be the Grotty Bay but in fact it was excellent and I would certainly recommend the resort unreservedly.
Mrs Ailes, Hertfordshire. Stayed at Grotto Bay.
 
"My husband and myself recently returned from a holiday in Bermuda at the Newstead Belmont Hills which included our 50th wedding anniversary. We wish to thank you for the arrangements you made on what turned out to be the perfect holiday. The hotel was first class in all aspects."
Mrs Millington, Rutland. Stayed at Newstead Belmont Hills
 
"Thank you for the travel documents. We would like to say thank you for your prompt and efficient service you have provided us over the last few days and have no hesitation in recommending you to friends and family. Hope to do business with you again in the future."
Mr & Mrs Hulme, Belgium. Stayed at The Reefs.
 
"I thought I would write to thank you for organising, what turned out to be, a fabulous New Year's break for us at Cambridge Beaches. The food and staff in the restaurant were outstanding and the suite we had (Emmet Suite) was not only more spacious than we had anticipated, but had a fabulous view out to the Atlantic. The grounds are a pleasure and one would not really have to leave the resort to fill your day. We were amazed at the "Honours Board" which records all guests with 5 or more visits. Anywhere which has someone approaching their 90th visit has to be good!"
Mr Horsnell, Hertfordshire. Stayed at Cambridge Beaches.
 
"I’d like to thank you for a fabulous holiday.
Resort -Fabulous.
Hotel -Excellent.
Accommodation-Out of this world!
Meal Package-Wow!!!!!!!
Thank you again for your recommendations."
Mrs McInnes, Northumberland. Stayed at Newstead Belmont Hills
 
"I just wanted to send a belated thank you for recommending and organising the most wonderful holiday we have ever had at the Cambridge Beaches just before Christmas. As you know it was the Ruby Wedding Anniversary for us and our friends on December 21st and the hotel made us feel very special and the levels of service were exemplary. As we were pretty much the only guests in the hotel in the early part of the week, we truly received individual attention but we suspect that the staff are always that cheerful, welcoming and attentive. Every plate of food that came out of the kitchen was a work of art and we were very glad, with the drop in the value of the pound and the general prices in Bermuda, to have booked a half board package. Helen and I loved our Spa treatments and booked a second for later in the holiday, although we may have to economise for the next few months to pay for it!!
I know that you visit Bermuda often and so none of the above will be a surprise to you but having been responsible for such an important holiday for the four of us, I was, understandably anxious that things should go well. In reality, I cannot think of anything we would have changed about that wonderful week.
I know that 2009 will be a difficult year for the travel industry and just about every other industry for that matter but we sincerely hope that enough people recognise the fabulous beaches and climate that Bermuda has to offer and continue to book their holidays through you."
Mrs Moon, West Midlands. Stayed at Cambridge Beaches.
 
"I am just writing to say what a wonderful holiday we had in Bermuda. The hotel - The Fairmont Hamilton Princess - was just great. They gave us a lovely room and a balcony which we could not have been happier with. The staff were so polite and friendly with nothing being too much trouble for them. The hotel was in a lovely location with such easy access to the town of Hamilton, the ferry port and the bus terminal. I am so pleased we chose this hotel - mainly because of the advice your staff gave us.
Also your representatives in Bermuda were very good with our transfers to and from the airport, being very efficient and on time - they were even a few minutes early on our return to the airport, what was very good.
We did love Bermuda and really enjoyed our holiday - I would like to thank your staff for their advice and help in booking this holiday - they were very knowledgeable and efficient in their dealings with us. It is such a pleasure to be able to write and thank a company for good service and we would certainly use you again if we are fortunate to be able to go back to Bermuda."
Mrs Matthews, London. Stayed at Fairmont Hamilton.
 
"Had a great time - thank you. Beaches amazing. Hotel location great. Lovely place. Can't wait to go back next Nov or possibly the November afterwards. Thank you for all your help."
Mr Crossley, Kent. Stayed at Fairmont Southampton.
 
"A quick note to say thankyou for organising our holiday in Bermuda, everything turned out as planned and we had a very enjoyable 9 days on the island. Thank you for all your help and advice."
Mr McManus, Hampshire. Stayed at Fairmont Hamilton.
 
"Just a quick note to say thank you! My travel documents arrived yesterday as promised. I congratulate you and your colleagues on excellent customer service."
Ms Gale, Cambridgeshire. Stayed at Coco Reef
 
"The service we have received from yourselves has been excellent. The Hotel Rosedon was also a great choice being convenient for public transport and restaurants etc. It also provided superb service throughout. We have no complaints and would willingly recommend it to anyone visiting Bermuda."
Mr Middleton, Jersey.  Stayed at The Rosedon.
 
"I must add that it was really helpful speaking to you today. It is clearly an advantage speaking to a specialist company and I feel we got a very fair price, thank you."
Mrs Coppen, Essex.  Booked Grotto Bay.
 
“Just a big thanks, we had an amazing holiday in Bermuda.”
Mr Marsh, West Midlands.  Stayed at Elbow Beach.
 
"My wife and I just wanted to say thank you so much for recommending Cambridge Beaches as we really are enjoying the resort. The weather so far has been fabulous and our flight here was very good. We shall certainly return and use your good service. Thanks again for everything."
Mr Royle, Buckinghamshire. Stayed at Cambridge Beaches.
 
"We have recently returned from staying at the Fairmont Hamilton for 8 days, and would just like to say that we had a fabulous time. The Hotel was great, as were the people of Bermuda. We would not hesitate to recommend your Company to friends, and will return to Bermuda again."
Mrs Goldstone, Middlesex. Stayed at Fairmont Hamilton.
 
"Just to let you know we had a brilliant holiday. We will certainly go back at some point maybe next year."
Mrs Murray, Barnsley. Stayed at Fairmont Southampton.
 
"I’m so glad I found Purely Bermuda – at least everything will be paid for in advance, and I don’t have to worry about exchange rates etc (and of course booking through yourselves has actually saved me a whole lot of money). Thanks again, and if I plan to visit Bermuda again I know who to book through!"
Miss Atkin, Fife. Staying at The Rosedon.
 
"Morning, Sadly I am now back at work! Just a quick note to say we had a great time in Bermuda and in particular the Reefs, it was fantastic. Thanks for everything."
Mr Anderson, Surrey. Stayed at The Reefs Club.
 
"We have been back just less than a week but just wanted to thank you and let you know that we had a great time at the Newstead Belmont Hills. The staff were extremely friendly. The water shuttle was a great help, especially for getting to the bus station in Hamilton. All in all we all had a great time even though most things were very expensive. I would definitely recommend the hotel and yourselves to anyone who asks."
Mr Cooke, Gloucestershire. Stayed at Newstead Belmont Hills.
 
"We are back from Bermuda, it was lovely! Every one there is very friendly and made us welcome."
Mrs Mills, Bedfordshire. Stayed at Coco Reef.
 
"Thank you for arranging such a lovely holiday"
Mrs Bishop, Buckinghamshire. Stayed at Fairmont Southampton.
 
"We had a great holiday and are looking at returning next year!"
Mrs Forrest, Glasgow. Stayed at Fairmont Southampton.
 
"Just to let you know the Bermuda tour was a resounding success - and I fell in love with the country and it's sights, weather, ocean, people and more. The best start to a New Year I have ever had, thanks to this holiday.
I hired a tour guide with a van to take me around the island, spent 6 hours in it. Cost me about 260 dollars, but that was nothing, compared to what I got to see and experience. The dolphins, crystal caves, old British forts, and various other sites on the beaches of Bermuda. The beaches and blue waters of Bermuda are simply unparalleled. As with all islands, the people in Bermuda, are warm, laid/back, at one with nature and its rhythms, relaxed, heart/opened and so wonderful."
Mr Kumar, Stockholm. Stayed at Coco Reef.
 
"We have just got back from a week in Bermuda and just wanted to say a sincere thank you for such excellent service. This was our 17th trip and we know Bermuda very well but our 1st visit to Grotto Bay which exceeded our expectations. The transport arrangements worked perfectly.Many thanks."
Mr Slater, Kent.  Stayed at Grotto Bay.
 
"We told several Brits there we travelled with you and encouraged them to check with you before they re book as they all loved the islands and intend to return."
Ms Bordenkircher, Edinburgh.  Stayed at Grotto Bay.
 
"Have just returned from our holiday and wish to thank you for a wonderful time that you had arranged for us.The accommodation was superb."
Mr McSweeney, Essex.  Stayed at Newstead Belmont Hills & The Reefs
 
"Thank you once again for all your assistance and advice over this holiday selection.  You have been a fountain of knowledge and wisdon".
Mr Woolley, Merseyside.  Stayed at The Reefs.
 
"Just a quick note to let you know that our holiday at the Newstead was brilliant.
Everything went to plan. The hotel and everything attached with it was great. On our last day, I had a text from BA followed by a call from the airport transfer taxi company, to let me know that the flight home was delayed by 1½ hours. From that, the taxi arranged to pick us up later than the original time, which meant that we weren’t hanging around the airport. The hotel had already agreed to let us keep the room until 16.00 instead of 11.00. So, all in all, a thoroughly enjoyable holiday which we hope to be able to repeat soon."
Mr & Mrs Townson, Cheshire.  Stayed at Newstead Belmont Hills.
 
"Just to let you know everything went perfectly with the Rosedon, and I even got an upgrade to a superior room! If I plan to go back to Bermuda at some point in the future, I will definitely book it through you!"
Miss Atkin, Fife.  Stayed at The Rosedon.
 
"Just completed our Silver Wedding Anniversary celebration holiday at The Rosedon, in Hamilton & now we're at the airport awaiting our BA flight back home. We'd both just like to express our sincere thanks to you & your company for arranging the most perfect holiday. We'll certainly use & recommend Purely Bermuda to friends & colleagues.Thank You & keep up the great work."
Mr & Mrs McIntyre, East Kilbride.  Stayed at The Rosedon.
 
"Great trip – many thanks for your help.  Bermuda everything the PR says it is!"
Mr Courtney, Hertfordshire.  Stayed at Tuckers Point. 
 
"Just a quick note to thank you very much for the bookings you made for us for our holiday to Bermuda.  We had a fantastic time and absolutely loved the Newstead Belmont Hills.  The suite was spotless and the staff were all charming and the location was perfect.  We have every intention of returning there and will definitely call you for a quote as and when we do!  Thanks again!
Mrs Phillips, Hertfordshire.  Stayed at Newstead Belmont Hills.
 
“Just a quick note to express our huge thanks for your help and advice for our recent wonderful holiday to the Reefs in Bermuda!! Needless to say we were amazed by the hotel and deeply impressed by the whole experience, the hotel, the beach, the staff, the island and fellow Reef holiday makers!!! We will definitely be looking to return as soon as we are able. Thank you once again for sharing your expertise and keep us informed of any ‘offers’ that you may be able to arrange.”
Mr & Mrs Woolley, Merseyside.  Stayed at The Reefs.
 
“Having returned yesterday from 10 nights at the Coco Reef in Bermuda I just wished to say how much my wife and I enjoyed our holiday. The arrangements you made for us were first class and everything went without a hitch.
Particular mention must be made of Ken Watson and his team at the Coco Reef.  Their warm attention to us could not be faulted and the personal attention Ken gave us each day was most gratifying, coming to our table each morning at breakfast and each evening at dinner to ensure that everything was alright for us and always giving time for a chat.  We found the food very good and the half board arrangement very good value for money.  In a country like Bermuda where everything is so expensive, it was good to know that breakfast and dinner were already covered up-front.  I do hope that the half board arrangement will continue to be offered in future.
Thank you once again for making the arrangements for us.”
Mr Pagan, Northumberland. Stayed at Coco Reef.
 
“Just wanted to drop you a quick line to say that we both thoroughly enjoyed our stay in Bermuda through you, and thought that the choice of Coco Reef was a great one for us. The close proximity to the fantastic beach was great, and the accommodation was well appointed, quiet, relaxing and we found the staff extremely helpful and friendly also.  We were surprised by the quality of the food available through the half board meal plan deal we took, and while we went expecting to eat out at least some of the time, we ended up eating at Coco Reef every night of our stay, as we both enjoyed the food and dining experience very much. All in all, I have to say, a very pleasant trip.  It's a very easy place for a late week in the sun. So thanks for everything - I am pleased we chose Bermuda and chose to travel with you, and maybe we'll be in touch again at some stage to try Bermuda again.”
Mr McLean, Hampshire.  Stayed at Coco Reef.
 
“I have been meaning to write to you since returning from our holiday to Bermuda. I wanted to thank you for the wonderful time that we had at The Reefs. In fact, I was so pleased with both the hotels and all the arrangements that I have been severely depressed since coming back. It was a truly magical holiday and thanks again to you and your colleagues at Purely Bermuda and for the great deal that we got from you.”
Ms Maulik, London.  Stayed at Newstead and The Reefs.

"Many thanks for your help and the excellent service."
Mr Ross, Middlesex. Staying at Cambridge Beaches.

"Your service and help with this trip has been exemplary and much appreciated."
Mr Tucker, Dorset.  Stayed at Fairmont Hamilton.

"Just a quick note to let you know my parents had a fantastic time – the hotel and everything about it was excellent."
Mr Rowe, Swansea.  Parents stayed at Coco Reef.

"Just to let you know that we had a fantastic holiday in Bermuda. What a wonderful and interesting place. The Rosedon hotel was just what we wanted and the staff were so friendly and service so personal."
Mr & Mrs Schofield, Devon.  Stayed at The Rosedon.

"Just to let you know that all the family had a wonderful holiday at The Reefs. The arrangements you made for us were absolutely excellent.  As you hinted, The Reefs came up trumps as far as room allocation was concerned, giving us three adjacent rooms on the first floor of block H.  What splendid rooms they are with marvellous views along the coast.  The hotel staff were extremely helpful and we certainly appreciated the unexpected extras such as receiving ice cold fruit kebabs whilst we were on the beach!   The transfer arrangements also worked extremely smoothly.
In booking the holiday it was a great help to be able to talk to you and discuss our requirements – so very different to the impersonal arrangements of the big travel companies.
We will certainly have no hesitation in recommending Purely Bermuda should the occasion arise.
Again, very many thanks for your help."
Mr Henderson, Surrey. Stayed at The Reefs.

"A very belated thank you for the wonderful holiday we had at the Cambridge Beaches Hotel at the end of May. What a wonderful island! The hotel is superb, the location was ideal, quiet yet within easy reach of the Dockyard and ferry to Hamilton (but we also took the local bus). The food at the Cambridge Beaches was just about the best we have ever had, as was the great service we  had from the staff. We will be back, so please keep us informed of any special offers that may come up at the Cambridge Beaches in future!"
Mrs Ware, Kent.  Stayed at Cambridge Beaches.

"Just returned from Bermuda and want to thank you for the booking you made on our behalf. The hotel was fantastic and we left the day the work was starting in the hotel so great timing."
Mr Hemming, Essex.  Stayed at Fairmont Hamilton.

"Just to tell you that we had a fab time in Bermuda, Grotto Bay Hotel was excellent as was the food. The staff were very attentive and polite and great to chat to.It was lovely to be back on the island and to visit some old friends. It was sad though to see that front  street has lost all its sparkle now that the cruise liners dock at the Old Dockyard and that there are no longer any Steel Bands playing and no  bird cages for the Police as i remember. We had an excellent week weather wise and the sea was lovely and warm to swim in."
Mr Gurling, Yorkshire.  Stayed at Grotto Bay.

"Just a quick note to let you know that we are enjoying a wonderful holiday at the Rosedon. Very friendly, helpful and ‎a real gem of a hotel.After one day of rain the weather has been remarkably good and we have been able to enjoy Bermuda too on the occasions we have torn ourselves away from relaxing in the garden and by the pool. Thank you for all your work in arranging and rearranging our  trip. It is very much appreciated."
Mr Butler, London.  Stayed at The Rosedon.

 




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